![]() ![]() The system is currently struggling to keep up with advances in communication technology and the growing demand for its services. While the current 911 system has served us well for many years, it wasn't designed to handle the volume or types of calls it receives today. They also provide many other significant advantages, such as greater 911 accessibility for special-needs callers and improved situational awareness. The NG911 infrastructure is designed to improve emergency response times and communication between first responders, agencies, and the public. Upgrading emergency call center systems to NG911 will allow 911 callers more accessibility to faster emergency response by supporting communication with dispatchers via real-time text messaging, voice messaging, photo and video streaming, and voice calls. NG911, or Next Generation 911, is a government initiative to upgrade the nation's 911 systems from older copper-wire phone lines and TDM switches to an interconnected IP (Internet Protocol) cloud-based network. Recent strides towards nationwide NG911 implementation.Federal and state funding opportunities for NG911.In this blog from our trusted NG911 providers and experts at NGA, we'll discuss: As such, 911 telecommunicators and citizens in every community deserve access to more effective emergency response provided by modern infrastructures like NG9-1-1 that can keep up with our fast-paced digital world. ![]() As public safety demands evolve with the rapid advancements in communication technology, 911 personnel must have the tools and infrastructures to protect individuals and communities successfully.Ĭountless lives are saved annually across the United States thanks to the quick thinking of highly trained emergency response professionals and the 911 systems they use. 911 call centers and emergency response organizations are being asked to do more with less these days. ![]()
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